Manuali2 eyeTMBuilding Networks for PeopleBroadband VideoPhone(Patent Pending)DVC-1000v2.0
10Personal Information ScreenUsing the Setup WizardThe following descriptions of the Setup Wizard screens will help youunderstand the purpose and proc
11Network Address ScreenThe Network Addressscreen asks for informationthat is needed to connect aVideoPhone call over theInternet. Most home userswith
12Network Speed ScreenThe Network Speed screenasks you to select the type ofbroadband Internet connec-tion you use. Each choicehas default send and re
13 System RestartA warning message nowappears asking to restart theDVC-1000 VideoPhone tocomplete the setup. Pressthe Yes button to accomplisha resta
14Using the DVC-1000Layout of the i2eye Main ScreenMainWindowSelf-ViewWindowMainSettingsButtonsBannerWindowStatusMessageAreaStatusIconsPrivacyStatusIc
15Just like a regular phone call, picking up the telephone handset will answerthe DVC-1000 VideoPhone. You may also use the remote control to answerb
16Placing a Manual Dial VideoPhone Call with the TelephoneHandset If the other party has activated their video privacy, you will not see them; butyou
17Speakerphone ModeThe DVC-1000 has a Speakerphone Mode if the call needs to be sharedwith more than one person, or when it is desirable to talk with
18Phone numbers may be entered in the following formats (the dash is enteredautomatically):1-949-555-1212: The 1 is required if you are calling outsid
19Using the Configuration MenuAfter starting the DVC-1000 VideoPhone, the Main Screen is displayed. Theself-view image should be displaying in the lar
Introduction ... 3Package Contents...
20The Dial screen contains the speed dial list as well as buttons to manage theSpeed Dial List and make manual VideoPhone callsUsing the Configuration
21To add a Speed Dial entry, enter a name and a number(or address) using the remote’s number pad or the on-screen keyboard.Removes a selected entry fr
22The View screen allows the user to modify what the main screen may looklike.Using the Configuration Menu (continued)Main Screen > ViewThis is the
23Using the Configuration Menu (continued)Main Screen > SettingsThe Settings screen contains four buttons that allow the application to becustomize
24Main Screen > Settings >GeneralAlways answerincoming calls-Turn on video privacywhen answering calls -Play sound withuser input -Automatically
25Main Screen >Settings > Personal InformationUsing the Configuration Menu (continued)Name-Area Code& Phone # -Enter your name here. When a
26Main Screen > Settings > NetworkUsing the Configuration Menu (continued)Controls how the DVC-1000 obtains an IP Address.Allows you to enter a
27Main Screen > Settings > Network > AddressUsing the Configuration Menu (continued)The DVC-1000 VideoPhone will attempt toobtain the IP Addr
28Main Screen > Settings > Network > DNSUsing the Configuration Menu (continued)The Domain Name System (DNS) translates Internet domainnames
29Main Screen > Settings > Network > Public IP AddressUsing the Configuration Menu (continued)This screen allows you to configure, view, or e
IntroductionImagine having high-quality, extremely low-cost video conferencing from a stand-alone, easy to use communication appliance. The D-Link i2e
30Using the Configuration Menu (continued)Main Screen > Settings > Network > Network SpeedThe Network Speed screen offers you the option of s
31Using the Configuration Menu (continued)Main Screen > Settings > UpdateThe Update screen has several functions:Set the checkbox to automatical
32Using the Configuration Menu (continued)Main Screen > PrivacyAudio Privacy -Video Privacy -Do not Disturb -Audio Privacy prevents the audio on yo
33Using the DVC-1000with Routers, Gateways andBroadband ModemsThe D-Link DI-614+ and the DI-604 Routers have a firmware upgrade thatallows for easy c
34The firewall security features built into most routers and gateways preventusers from accessing the video and audio of their DVC-1000.A router conne
35Using the DVC-1000 with Routers, Gatewaysor Broadband Modems (continued)A total of 7 ports must be opened for the DVC-1000 to work with most routers
36Using the DVC-1000 with Routers, Gatewaysor Broadband Modems (continued)You have now completed the entering of one port to be opened. You will need
37From the following sections, choose the heading that best applies to yourequipment or networking configuration.Network With Multiple Public IP Addre
38Broadband Modem, Multiple PCs and a HubCommonly found in small offices, home offices, or homes with more than one PC wheremultiple public IP address
39Troubleshooting1. Cannot make a call using a phone number.Check that you did not misdial the number. If the person you arecalling is outside of you
4n Connection to broadband Internet (Cable modem, DSL modem,T-1 or Ethernetnetwork) at each end of the connectionn Television with standard composite
40Troubleshooting (continued)4. Telephone or televison produces an off-hook signal.Telephone is off the hook. Hang up the phone.5.Telephone or televis
41Troubleshooting (continued)9. No video in a call.Video cables are not plugged in correctly. Ensure that yourvideo cables are correctly plugged into
4211. Video freezes during a call.Far side muted their video. If the far side mutes their video youwill not be able to see him or her.Network is conge
43VideoPhone is not functioning properly behind NAT. Go toSettings/Network/Public IP. Select “Auto detect public IP Address.” If the VideoPhone is una
4416. Error Displays on main screen.VideoPhone cannot obtain public IP Address (Router’saddress). See “VideoPhone cannot obtain IP Addressautomatical
4520. VideoPhone is not connected to the Internet.Ethernet cable is not properly plugged into theVideoPhone. Ensure that the RJ-45 cable is properly
46Troubleshooting (continued)22. VideoPhone does not boot up.Video is not being displayed on television.Ensure that the video and audio cables are plu
47Frequently Asked QuestionsWhat is D-Link´s i2eye?i2eye (TM) is a breakthrough communications video appliance thatprovides IP videoconferencing and c
48Frequently Asked Question (continued)Can I use the DVC-1000 with a non-D-Link directory service?No. The DVC-1000 is designed to automatically connec
49Frequently Asked Question (continued)What devices can I connect to with the DVC-1000?With the DVC-1000 you can connect to any hardware or software t
5n Stand-alone operation - No computer neededn Uses broadband cable/DSL or network connections for high-quality videon H.323 Internet video-conferenci
50Glossary of TermsBandwidth: A measure of the rate at which data can be sent through thenetwork. This value is usually given in bits per second (bps)
51Home Gateway: A term commonly interchanged with router.IP Address (Internet Protocol Address): An IP Address is a number thatidentifies a computer c
52QoS (Quality of Service): Allows guaranteed bandwidth and packet deliverybetween network devices over a network.Router: A device that attaches two o
53Internal Processor ARM-9 ASIC Communication ProcessorStandards CompliantITU H.323 (IP communications)Video: H.263Audio: G.711, G.723Data
54User InterfaceDialingDiagnosticsQuality of service measurementManual or auto answerIncoming Caller IDPrivacy shutter via video mute and/or audio mut
55Contacting Technical SupportnTechnical SupportYou can find the most recent software and user documentation on the i2eyewebsite.D-Link provides free
56Warranty and RegistrationSubject to the terms and conditions set forth herein, D-Link Systems, Inc. (“D-Link”) provides this Limitedwarranty for its
57n The original product owner must obtain a Return Material Authorization (“RMA”) number fromthe Authorized D-Link Service Office and, if requested,
58Governing Law: This Limited Warranty shall be governed by the laws of the State of California. Somestates do not allow exclusion or limitation of i
6LEDsLED stands for Light-Emitting Diode. The i2eyeTM DVC-1000 has thefollowing LEDs for monitoring its operation.Link StatusActivityStatusPowerCall
7Getting StartedInformation for the Setup Wizard is entered by using the intelligent remote con-trol included with the DVC-1000. The remote is used t
8Remote Control LayoutENTER key Adjust ContrastWhen entering alphanumericinformation, the left arrowkey performs a backspace,deleting the character to
9When you are finished entering text and numbers, move the cursor tohighlight OK on the screen and press ENTER; or alternatively you can pressthe CANC
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